Privacy Policy: Main Points
Introduction
At Courier Pharmacy we are committed to safeguarding and preserving the privacy of our visitors. We have summarised the salient points relating to our privacy policy. In addition to this summary we recommend that you read the full document which follows.
For the purpose of the Data Protection Act 1998, the EU General Data Protection Regulation or any other applicable legislation, the data controller is Rapid Medical Solutions Ltd, a company registered in England with company number 08922218 and our registered office at Office 202, The Old Courthouse, St Peters Churchyard, Derby, DE1 1NN, United Kingdom.
Information that we collect
Your IP address is saved automatically when you visit our website.
Where you have voluntarily provided this information (i.e. by filling in an online form to use our services), we will also save your name, delivery address, email address, date of birth, telephone number, GP address, patient notes, consultation notes, payment records and details of the medicines you have ordered.
Use of your information that has been collected
The use of the personal data you provide is used in the following way:
To provide our services to you (namely, medical consultations for prescription medications) and to comply with regulatory requirements.
We share your personal information:
With other third parties only where this is necessary to deliver the services.
Patient confidentiality
Medical data comprises some of the data we collect. This information is always treated confidentially. We will never disclose medical data unless legally required or permitted to do so.
Privacy Policy - The Details
Introduction
Rapidmedical Solutions Ltd (Reg no: 08922218) whose registered office is at Suite 202, The Old Courthouse, 18-22 St Peter’s Churchyard, Derby, DE1 1NN. Understands that you are concerned about how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions.
At Courier Pharmacy we are committed to safeguarding and preserving the privacy of our customers and website visitors.
This Privacy Policy helps to explain what occurs to any personal information that you provide to us, or that we collect from you whilst you visit our site.
We do update this Policy from time to time so please do review this Policy regularly.
Patient Confidentiality
Medical data (including your patient records, consultation notes and order history) may be collected via any online forms and medical questionnaires you complete, telephone conversations and secure messaging with us, as well as through photo assessments.
Your medical data and order history is treated confidentiality, which means that none of our staff can access it unless they are a health professional (or owe a similar duty of confidentiality). We will never disclose medical data without your consent unless legally required or permitted to do so.
Your medical data will not be used by us to send you information about our products and services (i.e. for marketing purposes.).
Information We Collect
In providing our services to you maintaining our website, we collect and process the following data about you:
Automatically collected
When you visit our website, we automatically collect information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Provided voluntarily by you
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means (including by telephone, post, email and submission of information via our website).
Information that you provide by filling in forms and medical questionnaires on our site www.courierpharmacy.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service, consultations for treatments, posting material or requesting further services.
This personal information may comprise your name, delivery address, email address, date of birth, telephone number, GP address, patient notes, consultation notes, payment records and details of the medicines you’ve ordered.
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information is anonymous and will not identify you personally.. It is only statistical data that does not provide any personal data.
You are able to adjust your settings to enable your computer to decline any cookies. This can easily be done by activating the reject cookies setting on your computer or browser.
Use of Your Information
Our services
As part of the provision of our services, the information collected by you will be used for the following purposes:
To enable us to provide our health services to you.
To enable us to comply with regulatory requirements.
To communicate with you in the event that there is a query or problem with your order.
To inform you of any changes to our website, services or goods and products.
For record keeping purposes.
To track and analyse activity on our website.
Storing Your Personal Data
In operating our website it may become necessary to transfer personal data that we collect from you to locations within the European Union for processing and storing. By providing your personal information to us, you agree to this transfer, storing or processing. We do our best to make sure that all reasonable steps are taken to make sure that your personal information is treated and stored securely and in accordance with this Privacy Policy.
Unfortunately the sending of information via the internet is not one hundred percent secure and on occasion such information can be intercepted. We cannot guarantee the security of personal information that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information
As set out above, we may disclose your personal information to third parties, in accordance with this Privacy Policy, in the following circumstances:
To enable us to provide our core services, we may share your personal information with our suppliers and other third parties who we rely on to deliver the services (for example, we could provide your postal address to a courier or we may share your name, address and age with a third party service provider in order to verify your age and identity).
Where you have agreed for us to keep your GP informed.
Where we are legally required or permitted by law to disclose your personal information, for example with National Health Service Providers or regulatory bodies.
In addition, we may disclose your personal information to other third parties, in accordance with this Privacy Policy, in the following circumstances:
In the event of a joint venture, collaboration, financing, sale, merger or reorganisation of the company.
To further fraud protection and reduce the risk of fraud.
Third Party Links
Links to other third parties are sometimes included on the website. By providing a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal information.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £15 to cover costs incurred by us in providing you with the information. You can exercise this right by emailing us at info@courierpharmacy.co.uk.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@courierpharmacy.co.uk
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